superbajj Privacy Policy

01 Introduction

By visiting and using the superbajj website (https://superbajj.lat), you agree to the terms of this privacy policy. This policy describes how superbajj collects your personal information, the purposes for which it is used, with whom it is shared, and how it is kept secure. Please read this document carefully, and if you have any questions, contact our support team.

superbajj operates a safe and responsible online entertainment platform for players in Bangladesh. We believe that protecting user privacy is not only a legal obligation but also our ethical responsibility.

02 Information We Collect

When you register on the superbajj platform and use our services, we may collect the following categories of information:

2.1 Personal Identification Information

• Full name and date of birth
• National ID (NID) or passport number (for age verification)
• Mobile number and email address
• Home address

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for processing transactions)
• Deposit and withdrawal history
• Transaction dates and amounts

2.3 Technical Information

• IP address and device type
• Browser and operating system information
• Cookie and session data
• Login time and location (according to Bangladesh Standard Time)

2.4 Gaming Activity Information

• Betting history and preferred game categories
• Win and loss records
• Bonus usage details

03 How We Collect Information

superbajj collects your information in the following ways:

• Information provided directly when filling out the registration form
• Documents submitted during the account verification process
• Records automatically generated after financial transactions are completed
• Information collected via cookies during website browsing
• Information provided when contacting customer support

We never collect information from illegal third-party sources and do not process your information without your knowledge.

04 Purposes for Using Information

superbajj uses collected information only for the following legitimate purposes:

4.1 Account Management and Verification

Information provided at registration is verified to confirm correct identity and to prevent multiple account creation or fraud. Age verification is essential to block access to the platform by those under 21.

4.2 Processing Financial Transactions

Financial information is used to complete deposits and withdrawals via bKash, Nagad, and Rocket, and to comply with anti-money laundering regulations.

4.3 Providing Customer Support

Information is used to resolve account-related issues through 24/7 live chat support in Bengali.

4.4 Responsible Gaming Program

Gaming activity patterns are analysed, and if signs of addiction are detected in any player, support is provided and account limits are set as needed.

4.5 Security and Fraud Prevention

Technical information is used to detect suspicious activity, prevent unauthorised access, and ensure the overall security of the platform.

05 Sharing and Disclosure of Information

superbajj never sells, rents, or discloses your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

• Service provider partners: Payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and customer support service providers receive only the minimum information necessary to perform their services.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from a competent authority.
• Anti-money laundering and fraud prevention: Necessary information may be shared when submitting reports to regulatory bodies.

Before sharing information with any third party, we ensure that they follow the same standard of privacy protection.

06 Cookie Policy

The superbajj website uses cookies, which store small text files in your browser. The purposes of using cookies are:

• Keeping login sessions active and eliminating the need to enter your password repeatedly
• Improving website functionality and remembering preferences
• Session verification for security purposes
• Personalising the user experience

You can disable cookies at any time from your browser settings, though this may limit some website functionality. We do not use third-party tracking or advertising cookies.

07 Data Security Measures

superbajj takes industry-standard technical and administrative measures to keep your information secure:

7.1 Encryption Technology

All data transmissions are secured through SSL (Secure Socket Layer) encryption. Financial information is stored under an additional layer of encryption.

7.2 Access Control

Only authorised staff may access user information on a limited basis as required for their specific role. Every access is logged and monitored.

7.3 Regular Security Audits

Our technology team regularly conducts vulnerability assessments and security reviews to quickly identify and resolve any weaknesses.

7.4 Data Minimisation

We collect only the information that is essential for providing our services. Excessive or irrelevant information is not collected.

However, complete security of data stored or transmitted over the internet cannot be guaranteed. We make every effort, but users must also store their account credentials carefully.

08 Data Retention Period

superbajj retains all information while your account is active. Even after an account is closed, certain information may be kept for a specified period for the following reasons:

• Financial transaction records: minimum five years (in accordance with anti-money laundering regulations)
• Age verification documents: up to three years after account closure
• Customer support communication history: up to two years
• Cookie and session data: upon session end or a maximum of 30 days

Once the specified retention period has passed, data is securely deleted or anonymised.

09 Your Rights

As a superbajj user, you have the following rights:

9.1 Right to Access Information

You may request to know what information we hold about you. Following verification, the information will be provided within 30 days.

9.2 Right to Correct Information

You may contact us via live chat or email to correct any inaccurate or outdated information on your account.

9.3 Right to Delete Information

You may request deletion of information that falls outside legal obligations. However, core registration and transaction data for active accounts must be retained.

9.4 Right to Object to Processing

You may object to the use of your information for marketing purposes (where applicable) and we will stop processing accordingly.

To exercise these rights, please contact our support team. We are always ready to assist.

10 Privacy of Minors

superbajj strictly does not provide services to anyone under the age of 21. Age is verified at registration, and if it becomes known that an account holder is under 21, that account is immediately closed and the associated information is deleted.

If you believe that a minor has registered on this platform, please notify our support team promptly.

11 International Data Transfers

Our servers and technology infrastructure may be located in various locations. Regardless of where data is processed, we ensure that the protection standards described in this privacy policy are maintained. Appropriate contractual safeguards are in place for transfers of data to third countries.

12 Policy Changes

superbajj reserves the right to update this privacy policy as needed. When any significant change is made:

• The updated policy will be published on the website and the date of the update will be changed
• Registered users will be notified via email or live chat
• Continued use of the platform after a change will be considered acceptance of the new policy

For significant changes, we will endeavour to provide at least seven days' notice in advance.